Privacy Policy

A note on this document. GENNOW is a matchmaking platform that connects funders with youth-serving nonprofits. We are not a fund holder and do not collect, hold, or transmit grant funds. This policy is provided in plain language and is a template that should be reviewed by your own counsel before being relied upon for a live service.

1.Information we collect

We collect information you provide directly and a limited amount of information automatically:

• Account informationname, organization or company, email, password, and your role (nonprofit or funder).
• Grant application informationorganization details, tax status and EIN, issue areas, narrative responses, and supporting documents you upload (such as your IRS determination letter, tax filing, and certificate of good standing).
• Funder inquiry informationyour giving intent, contribution range, issue areas of interest, geography, and recognition preference (named or anonymous).
• Financial & remittance detailsfor grantees accepting an award, the bank or mailing details needed for a funder to pay you directly (see Section 4).
• Communicationsmessages you send through the portal to GENNOW, a funder, or an applicant, and quarterly grant reports.
• Usage informationbasic technical data such as your browser type and pages viewed, used to keep the service working and secure.

2.How we use information

We use the information above to:

• Review applications and inquiries for eligibility and fit.
• Match nonprofits with funder portfolios and facilitate introductions.
• Operate your portal dashboard, notifications, messaging, and reporting.
• Communicate with you about your application, match, award, or inquiry.
• Verify good standing and prevent fraud, abuse, or misuse of the service.
• Improve and secure our platform.

We do not sell your personal information, and we do not use your application content for advertising.

3.How we share information

GENNOW shares information only as needed to make a match work:

• With matched funderswhen your application is approved and surfaced, a funder sees your organization profile, narrative, verified documents, and reports. If you are a grantee, we share the remittance details you authorize so the funder can pay you directly.
• With matched nonprofitsa funder who has elected to be named is shared with the organizations they fund. A funder who elects anonymity is kept confidential from nonprofits; GENNOW retains the funder’s identity on file for recordkeeping only.
• With service providersvendors who host or support the platform, under confidentiality obligations.
• For legal reasonswhen required by law, or to protect the rights, safety, and property of GENNOW, our users, or the public.

We do not otherwise disclose your information to third parties without your consent.

4.Financial and remittance data

GENNOW does not collect, hold, escrow, or transmit grant funds. When a grantee accepts an award, we collect the bank or mailing details needed for the matched funder to pay the grantee directly, and we share those details only with that funder, only for that purpose, and only with your authorization. Please do not enter bank account or routing numbers anywhere on the platform except the secure award-acceptance step. We ask applicants not to include account or routing numbers in uploaded documents.

5.Data retention

We keep account and grant records for as long as needed to operate the service, meet our legal and recordkeeping obligations, and document completed matches. Supporting documents uploaded for an application are used to review that application and are not retained long-term beyond what is needed for verification and recordkeeping. You may ask us to delete information that we are not required to keep (see Section 8).

6.Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account password confidential. If you believe your account has been compromised, contact us immediately at privacy@gennowfund.org.

7.Cookies and local storage

The site uses your browser’s local storage to remember your session, your portal role, and the state of your dashboard so the experience is consistent when you return. We use only the cookies and storage needed to run the service; we do not use third-party advertising trackers. You can clear local storage in your browser at any time, which will sign you out and reset the demo state.

8.Your choices and rights

You may review and update your account information at any time. Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to certain uses. To make a request, email privacy@gennowfund.org and we will respond consistent with applicable law. We will not discriminate against you for exercising these rights.

9.Youth and children’s information

GENNOW serves organizations that work with young people, but our service is intended for use by those organizations and funders, not by children directly. We do not knowingly collect personal information from children under 13 through the platform. Nonprofits should not upload identifiable information about individual minors (names, images, or records) without the appropriate consent of a parent or guardian. Any youth work product or likeness remains the property of the organization and the young people it serves.

10.Changes and contact

We may update this policy from time to time. If we make material changes, we will update the date above and, where appropriate, notify you. Questions about this policy or your information can go to:

GENNOW Technologies, LLC
Privacy team, privacy@gennowfund.org
Or use our contact page.